Decanta · Help

Help

Short answers. The same questions are on this page, in the HTML.

What is Decanta?

A South African wine app for discovering wines, learning about grapes and estates, and keeping a personal cellar and tasting journal.

When and where can I get it?

Decanta is preparing for its iPhone App Store launch. Availability depends on Apple’s review.

Is Decanta on Android?

There is no Android release date yet.

Do I need an account to start?

No. You can explore and save wines on this phone without an account.

Why create an account, then?

An account creates your Decanta profile. Your cellar and wishlist may be stored with your account. Tasting notes stay on this device.

How do I find a wine?

Use the search on Discover to search by wine name, producer or grape. Open a result to see the details available, then save it to your cellar or tasting journal.

What if Decanta can't find my wine?

Search by wine, estate or grape. If you turn on extra wine suggestions in You, they can appear alongside your catalogue results.

How do I log and rate a wine?

After a match, log a note. Stars are the only step you need. Aromas, structure and your own words are optional.

Can I change a note later?

Yes. Open the note and edit it. Your palate profile updates with the change.

Who can see my tastings?

Your tasting notes stay on this device for now. They are not synced to your account or shown to other users or estates.

Can I delete my account?

Go to You and choose Delete my account. The app will tell you if it cannot complete the action; contact us if you need help.

How do I confirm my email or reset my password?

If Decanta asks you to confirm your email, check your inbox and spam folder for the confirmation link. To reset a password, choose Forgot password and follow the link in the email. If you do not receive an email or the link does not work, contact brandon@decanta.co.za.

Is Decanta free?

Yes. The core app is free to use.

How do I take my email off the early-access list or the Sunday edition?

Use the unsubscribe link in any email, reply with the word Unsubscribe, or write to brandon@decanta.co.za.

How do I get in touch?

Email brandon@decanta.co.za. We reply to every message.